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Which animals can be covered?: You can cover dogs, cats and horses with the pet insurance policies offered through this website.
Do I need a special pet insurance policy for a horse?: Horses require a different form of insurance which allows you to protect yourself against the unexpected consequences of owning a horse or pony.
If I don't make any claims on my pet insurance policy will I get a discount?: There is no such thing as a no claims discount in pet insurance. This is because having a no claims discount can discourage people from taking their pet to the vet and claiming for necessary treatment just to save money on their premium.
How do I make a claim with pet travel insurance?: You will need to send a claim form completed by you and your vet together with the invoice for your travel booking, as issued by the travel agent, tour operator or other holiday sales organisation. You will also need to attach any receipts or documents that are relevant to your claim type, in support of your claim application.
Will the insurance company want to see the body?: Never dispose of the body until you know that the insurance company is happy to settle your claim.

Why do my pet insurance premiums go up each year?

Insurance companies consider a number of factors when rating pet insurance premiums in order to provide an accurate premium according to individual circumstances and risk.

These factors are:

The breed of your pet - some breeds are more susceptible to certain medical conditions i.e. large breeds are more prone to bone and joint problems
The age of your pet - just like people, older animals are more likely to suffer from certain medical problems such as heart, kidney disease and arthritis
The area you live in - vet fees are higher in some areas

The age of your pet is the major reason why your pet insurance premiums will increase on a yearly basis - because the older your pet gets the more likely you will need to make a claim.