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As a result of the accident, my car has been damaged - can I go ahead and get it repaired?
If you have taken out comprehensive car insurance cover and wish to claim under the policy, a specific claims procedure will be given to you when you contact the Claims Line to notify them of the accident. You should not repair your vehicle without the approval of your insurer.
If you have not taken out comprehensive cover, then your own damage is not covered under your policy and you are therefore free to arrange repairs, at a garage of your choice.
NOTE any repairs made under 3rd party insurance are not covered if you were at fault. If the accident was not your responsibility you will be able to recover the repair costs from the other parties insurance provider.
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